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What drives Ikon SM isn’t just passion and experience—it’s a commitment

IKON SM was founded with a clear purpose: to do things differently and better. For too long, strata and facilities management have been seen as necessary but uninspiring. We saw an opportunity to bring a more refined, service-focused approach to the sector, one built on transparency, accountability and genuine care.

Our leadership team brings together decades of experience in strata management, asset management, and client service to deliver a strata experience like no other.

What drives IKON SM isn’t just passion and experience, it’s a commitment to elevating the strata experience for Perth’s property owners and residents.

Our CEO and founder, Peter King, has built and run facilities management businesses for the past 3 decades, having had long-term contracts with many of Australia’s largest corporations, government and owners of public infrastructure, managing building maintenance for thousands of facilities across Australia.

Peter then decided to move into strata building management, bringing his attention to detail and focus on service to the industry.

Meet Peter King

THE IKON DIFFERENCE

Tailored management, not templated.

We take the time to understand each building's unique needs — so every decision reflects your community, not a one-size-fits-all approach.

Responsive by default.

Slow responses and distant managers aren't part of how we work — you'll always have someone available who knows your building.

Built around your community.

We work closely with committees, owners, and residents to make sure the right people are heard and priorities are acted on.

We don't just manage — we improve.

Our focus goes beyond day-to-day maintenance; we're always looking for ways to make your building better over the long term.

Testimonials

  • “Since engaging IKON SM, the difference in the presentation and day-to-day management of our building has been remarkable.

    Their team is proactive, responsive, and genuinely invested in maintaining the standard of our property. Communication is clear, issues are resolved quickly, and owners finally feel confident that our building is being professionally managed.

    What really stands out is their attention to detail and service-first approach, everything feels seamless and well organised.”

    - A. & J. Parkinson

  • "Ikon SM has transformed the way our facilities are managed.

    Their preventative maintenance approach has significantly reduced unexpected issues, and the quality of contractors and trades they engage is exceptional. The building is consistently presented to a premium standard, which has had a noticeable impact on resident satisfaction and asset value.

    Their facilities management team operates with professionalism and urgency, and it’s reassuring knowing they oversee everything from mechanical services to building presentation with such care and accountability.“

    - Seb Arlington

  • "As a member of our council of owners, I’ve worked with several strata management companies over the years, and Ikon SM is by far the most transparent and communicative.

    They provide clear financial reporting, practical advice, and prompt follow-up on every matter raised. It feels less like dealing with a strata company and more like having a trusted operational partner.

    Their ability to combine strong governance with genuine customer service has created a far more positive experience for both owners and residents within our community.“

    - Lesley M.

  • "What impressed us most about Ikon SM was how seamlessly they integrated strata management with facilities management.

    Instead of dealing with multiple disconnected providers, everything is coordinated through one highly professional team. Problems are identified early, maintenance is handled proactively, and residents are always kept informed.

    Their hospitality-style mindset really sets them apart. The building feels cared for, well maintained, and professionally run in a way we simply hadn’t experienced before.”

    - C. & P. Holloway

  • "Ikon SM brought a level of sophistication and professionalism to our apartment complex that exceeded expectations.

    They took the time to understand the unique needs of our building and implemented systems that improved responsiveness, compliance, and overall resident experience almost immediately.

    The team is approachable, efficient, and solutions focused. We would highly recommend the team at IKON SM.”

    - M.. Kirkpatrick

FREQUENTLY ASKED QUESTIONS

  • We specialise in high-end residential and mixed-use properties—typically modern apartment buildings where quality of life, aesthetics, and smooth operation are a priority.

  • Yes, and we can guide you through the process. Switching to Ikon SM is simpler than most committees expect, and our onboarding process is smooth, transparent, and well supported.

  • Absolutely. We use digital systems to log and track maintenance issues and employ all our own trades. This keeps us quick to respond, and cost-effective.

  • Our fees are competitive and clearly itemised. We believe in full transparency, with no hidden extras or ambiguous charges. You’ll always know what you’re paying for—and why.